F.A.Q - Lourdes Miracle Gifts

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What types of products do you offer?

We offer personalized religious items, including novena candles, Lourdes holy water, prayer candles, and a unique service to submit prayer intentions directly to the Lourdes sanctuary.

How does the prayer intention service work?

When you place an order for a prayer intention, our team submits your request at the Lourdes sanctuary. If you choose a personalized candle, it will be lit at Lourdes, and you’ll receive a video of your candle being lit.

Are the products authentic and connected to Lourdes?

Yes, all our products, such as Lourdes holy water, are directly sourced from the Lourdes sanctuary. We provide a certificate of authenticity with your order.

Can I personalize a novena candle?

Absolutely. You can add a prayer intention, a name, or a significant date to your candle. Some candles also allow you to include a personal image.

How will I receive the video of my candle being lit at Lourdes?

After your prayer intention is submitted and your candle is lit, we will send you a personalized video via email. This allows you to experience this spiritual moment in a unique way.

What are the delivery times?

What are the delivery times?Delivery times vary based on your location. Generally:United States: 7 to 14 business days.International: 14 to 21 business days.For prayer intentions and lit candles, processing may take up to 7 days before the video is sent.

What payment methods do you accept?

We accept payments via credit card (Visa, MasterCard, American Express), PayPal, and other secure options displayed at checkout.

Can I order from outside the United States?

Yes, we ship worldwide. Shipping fees may vary depending on your country. Please review the shipping options during checkout.

Can I gift a product or prayer intention to someone?

Of course! When placing your order, simply indicate that it’s a gift. You can also include a personalized note to accompany the product or prayer intention.

What should I do if I have questions or need assistance?

Our customer service team is here to help! Contact us through our online form or via email at contact@lourdesmiraclegifts.com, and we’ll respond as quickly as possible.