Terms of sale

Terms and Conditions of Sale for Lourdesmiraclegifts.com

Last updated: 11/11/2024

1. Preamble

These Terms and Conditions of Sale (T&Cs) govern the sales made on the website Lourdesmiraclegifts.com. By placing an order, the customer agrees to the terms set forth in these T&Cs.

2. Company Information

  • Trade Name: Lourdesmiraclegifts.com
  • Physical Address: 23 Rue Renoir, 31240, France
  • Email: contact@lourdesmiraclegifts.com
  • Phone Number: [To be filled in]
  • Company Registration Number (if applicable): [To be filled in]

3. Products

The products offered for sale on Lourdesmiraclegifts.com are religious items, particularly Catholic faith-related objects (rosaries, crosses, candles, etc.). Each product is described on the website with the necessary information regarding its features and price.

4. Orders

Customers can place an order on the website by following the steps outlined during the purchasing process. Once the order is placed, the customer will receive a confirmation email detailing the products ordered and the total amount, including shipping costs.

5. Prices

Product prices are displayed in euros (EUR) and include VAT. Shipping costs are calculated based on the destination and will be added to the total order amount at checkout.

6. Payment

Orders can be paid for using credit card, PayPal, or any other payment method accepted on the website. Payment must be made in full at the time of the order. If paying by credit card, the order will only be shipped after payment is validated by the bank.

7. Shipping

Orders are shipped from France. Delivery times vary depending on the destination and the selected shipping method. Shipping costs will be calculated and displayed before finalizing the order.

  • Order Processing Time: Orders are processed within 1 to 2 business days.
  • Delivery Time: Standard delivery time is 5 to 10 business days for France. For other countries, delivery time may vary.

8. Returns and Refunds

In accordance with applicable law, the customer has 14 days from the date of receiving the order to exercise the right of withdrawal and request a refund or exchange. Items must be returned in their original condition, unused, and undamaged. Return shipping costs are the responsibility of the customer, unless the product is defective.

9. Data Protection

In compliance with the General Data Protection Regulation (GDPR), personal data collected during the purchase process will be used solely for order processing and product-related communication. You can consult our Privacy Policy for more information on how your data is handled.

10. Warranty

All products sold on Lourdesmiraclegifts.com are covered by the legal warranty of conformity. If a product is defective, the customer can contact us at contact@lourdesmiraclegifts.com to arrange for a return or exchange.

11. Liability

Lourdesmiraclegifts.com shall not be held liable for damages caused by improper use of the products, delays, or errors in delivery attributable to the carrier, or cases of force majeure.

12. Intellectual Property

All content on Lourdesmiraclegifts.com, including images, text, and logos, is protected by intellectual property rights and may not be used without the express permission of Lourdesmiraclegifts.com.

13. Changes to the T&Cs

Lourdesmiraclegifts.com reserves the right to modify these Terms and Conditions of Sale at any time. Changes will apply to any order placed after the modification date.

14. Governing Law

These T&Cs are governed by French law. In case of a dispute, the parties will seek an amicable solution. If no solution is reached, the competent courts of Toulouse will have exclusive jurisdiction.